Have Questions? We Have Answers
Please check out our frequently asked questions below for the answers you are looking for. If you are unable to find what you need, feel free to contact us directly using our chat tool located in the bottom right-hand corner of every page.
How long is the experience?
Podclass Kitchen is a 14-day digital learning experience specifically designed for college students.
Where do I access my assignments?
After sign-up, you will be able to login and access your assignments using our Podclass Learning Management System.
How do I sign-up?
You can access the sign-up form by clicking here (a professor provided password is required).
How do I contact Podclass for help?
We provide 24/7 technical support using our chat tool located in the bottom right-hand corner of every page.
Frequently Asked Questions
Where can I find due dates for the weekly assignments?
This is a real-world experience, you will be able to see the due dates for each assignment as you move on to the next assignment. It is important to complete the task in front of you before moving on to the next one.
What if I don’t have access to a stove or oven to create content?
There are tons of easy no-bake recipes you can make without a a stove or oven. Here is just one example from a student below;
How do I track my performance?
Students will have access to our real-time leaderboard that tracks progress and adds a layer of competition to the experience.
You will also be able to access scoring results for each assignment as well.
How are individual assignments scored?
Podclass uses rank-based system to score each assignment. This type of evaluation will inspire students to maximize their performance potential by appealing to their competitive instincts.
- Students and professors can track assignment scores and overall performance on our real-time leaderboard
There are now 13 assignments listed in our dashboard instead of 14. I dont want to miss an assignment, is there an issue or error with the platform?
This is a real-world experience, so expect the unexpected! Sometimes things can chance such as:
• Assignments added by the professor
• Assignments taken away
• The experience days extended due to holidays
• Technical support could be unavailable for a brief time
• Assignment approval can be longer than 30-minutes
Hi, I revised an assignment and was wondering if I could change the document that was submitted?
Yes, you can change the assignment document you uploaded in the platform directly prior to the assignment due date or contact us directly using the live chat-tool and we can assist you.
What have other students thought about this experience?
While the “Podclass Kitchen” experience is new for the fall 2021 semester, our previous experiences have been featured in universities across the country. Here is just some of the feedback we have received about our previous digital learning experiences…
“This was a great learning experience. I enjoyed the creative aspect of the Podclass. I got to do things with marketing and design that are much more helpful than just providing a professor with a written report. The feedback from the support team was quick and provided great assistance in guiding my team to produce a quality product.” – Tracy DeBernard
“I really liked Podclass! It was a different experience for me, but fun. The modules were challenging, but not so challenging that it took away from the experience. I thought that the Podclass support was very responsive to all of our questions.” – Nichole Coryell
What email should I use at sign-up?
Use your preferred email to receive daily updates and notifications during the 14-day digital learning experience.
To ensure you properly receive our email communications, you may want to add info@podclasslive.com as an email contact during the 14-day experience.
I signed up for the experience but did not get emailed a username and login?
If you’ve signed up for the experience and haven’t received your login credentials in your email, don’t fret! Here are some trouble-shooting tips to help you get you started;
1) Be Patient – It can take up to 15 minutes after sign-up to receive your login credentials.
2) Check Your Email Settings – Is the email in your Spam or Junk folder? If so, unblock sender and move to your Inbox.
To ensure you properly receive our email communications, you may want to add info@podclasslive.com as an email contact during the 14-day experience.
How does the team at Podclass communicate with me?
You will receive daily updates and notifications from us at the email you used during sign-up.
You can also communicate with us using our live chat-tool located in the bottom right-hand corner of most pages.
My assignment has been waiting for approval for a couple of hours now, usually it only takes 30-minutes, so I’m just waiting to complete the next assignment but cannot. Is this an error?
No, this is not an error, just like in the real-world sometimes things happen and you have to wait a little longer than you expected. When this happens, don’t hesitate to contact us using our live chat-tool located in the bottom right-hand corner of most pages. We can usually expedite approval if needed.
Can I earn more time on an assignment if I know I am going to be late or need more time to finish?
You can earn a 24-hour extension on select assignments with our “buy more time” feature which allows you to complete a short bonus challenge to earn extra time on an assignment.
You can only use this feature for the current assignment you are working on, do not try to use this feature for upcoming assignments you have not started.
I have put a lot of time and effort into my assignemnts and have not scored at the top yet. Can you provide any additional guidance on how I can improve?
We appreciate all the time and energy you put into an assignment and understand feeling frustrated when you don’t score at the top.
Our team at Podclass spends a great deal of time ranking our top performers for each assignment. Please free to reach out to us at anytime for any additional guidance or help.
Is there a mobile app?
Currently the Podclass Kitchen experience is accessible and optimized for use on any computer, tablet, or mobile device. There is not an iOS or android app yet.
How do assignments work?
After an assignment is completed, you will typically receive approval in 30-minutes or less. No points will be awarded on approval.
Assignments are scored and points are awarded within 48-hours of receiving a particular assignment from all students.
1
Upload Assignment
Using the curriculum management system, simply upload the assignment in the correct format when completed.
2
Get Approval
Once we verify the assignment is completed correctly, you will be able to move on to the next task.
3
Scoring
Once all students have completed a particular assignment, you will receive a scoring notification in your email inbox.
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